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| Course Detail
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To placer an order, please click the title of the course.
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| Central Station Operator Level Two | The Central Station Operator Level Two Online Training course is the next level in training for Central Station personnel. It is an in-depth view of the operator role in the Central Station, an overview of key technologies used onsite and a customer focus on preventing false alarms. This course package includes
the course content and assessment test in one purchase.
CSAA members receive special pricing! CSAA member companies receive a
30% discount on all purchases. Go to the member area of www.csaaul.org
to obtain a discount code to use when purchasing this course.
This course is comprised of six modules:
- Module One: Enhanced Customer Service Skills
- Module Two: Handling Difficult Customer Situations
- Module Three: Specialty Alarms
- Module Four: Communication Methods
- Module Five: Receivers and Receiver Formats
- Module Six: False Alarm Management
| | | | | | Price:
$180.00 | | | |
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| CSAA
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