The Central Station Operators Level One course provides an in-depth overview of the job functions of a Central Station Operator. This course package includes the course content and assessment test in one purchase.

CSAA members receive special pricing! CSAA member companies receive a 30% discount on all purchases. Go to the member area of www.csaaul.org to obtain a discount code to use when purchasing this course.
CANASA members receive special pricing! CANASA member companies receive a 30% discount on CSAA Level I course purchases. Go to the Member Login area of www.canasa.org to obtain a discount code to use when purchasing this course.

This course is comprised of eight modules:

• Module One: Operational Overview
• Module Two: Central Station Operator's Role
• Module Three: Alarm Verification
• Module Four: Communications
• Module Five: Central Station Equipment
• Module Six: Telephone & Radio Communications
• Module Seven: Underwriters Laboratories/FM Approvals
• Module Eight: Emergency Procedures